Here you'll find the rules governing the use of the a97bet platform: registration, betting, payments, bonuses, responsibilities, and more. Read carefully before you get started.
By accessing and using any part of the a97bet platform — including Sports Betting, casino, slots, and crash games — you confirm that you have read, understood, and fully agree to these Terms and Conditions. If you do not agree with any provision, please do not use the platform. Questions? Our 24/7 support team is available at contato@a97bet.best.
Before getting into the details of the terms, here are the core principles that guide how a97bet operates.
A97bet writes its terms in plain Brazilian Portuguese, free of unnecessary legal jargon. Every rule is explained clearly so you know exactly what you're agreeing to before creating your account.
Your personal information is handled in accordance with international data protection best practices. a97bet does not sell or share your data with third parties without your explicit consent.
The terms for all a97bet bonuses are written in plain, readable language — rollover requirements, minimum odds, and expiration dates included. You know exactly what it takes to redeem any promotion before you accept it.
No hidden fees on deposits or withdrawals via Pix, boleto, or card. Processing times are documented in these terms and are strictly followed — Pix withdrawals processed in up to 12 seconds, no exceptions during normal hours.
The control tools — deposit limit, loss limit, self-exclusion — are part of a97bet's terms of use, not an optional feature. The platform is required to honor them as soon as you activate them.
When these Terms and Conditions are updated, a97bet notifies users by email and displays a notice on the platform before the changes take effect. You will never be caught off guard by a silent update.
Welcome to a97bet. These Terms and Conditions ("Terms") govern access to and use of all services offered by the a97bet platform, including Sports Betting, Live Casino, slots, crash games, roulette, and any other games or features available on the site. By creating an account, accessing the platform, or using any of its services, you expressly confirm that you have read, understood, and agreed to all the terms set out herein.
If you disagree with any part of these Terms, please do not use the a97bet platform. Continued use of the services after any changes are published constitutes automatic acceptance of the updated terms. a97bet reserves the right to update these Terms at any time, always notifying users in advance by email or an on-platform notice.
These Terms constitute the entire agreement between you and a97bet regarding use of the platform, superseding any prior agreements on the same subject.
To create an account and use a97bet's services, you must:
A97bet conducts identity verification (KYC — Know Your Customer) for all users before authorizing the first withdrawal. The process requires submission of valid documents such as a national ID, driver's license, or passport, along with proof of address issued within the last three months. If the documents provided are not satisfactory, a97bet may request additional documentation or temporarily suspend the account until verification is complete.
Each user is entitled to one a97bet account only. Duplicate accounts will be identified and closed, with balances potentially frozen until the matter is resolved by our support team.
By creating your account on a97bet, you agree to provide accurate, truthful, and complete information at registration and to keep it up to date. Any false or outdated information may result in account suspension or closure, with balances held pending verification.
You are solely responsible for keeping your account credentials (username and password) secure. a97bet strongly recommends using unique, strong passwords and enabling two-factor authentication where available. If you suspect unauthorized access to your account, contact support immediately at contato@a97bet.best.
A97bet reserves the right to suspend or close accounts that show suspicious behavior, including the use of automated scripts, odds manipulation, colluding with other users to exploit promotions, or any other form of platform abuse. In cases of closure due to a terms violation, balances derived from improper conduct may be confiscated.
To request voluntary closure of your a97bet account, contact 24/7 support. Closure requests are processed within 48 hours, and any available balance will be returned to the user's primary payment method after verification.
A97bet accepts the following deposit methods for Brazilian users:
A97bet does not charge any fees on deposits made through any of the methods listed above. Deposits must be made exclusively from accounts and payment methods registered in the user's own name. Third-party deposits are not permitted and will be returned to their source, which may also result in account suspension.
All amounts on the a97bet platform are displayed in BRL (R$). Transactions made in other currencies will be converted automatically using the current exchange rate; however, a97bet recommends that users transact exclusively in BRL to avoid conversion fees charged by issuing banks.
A97bet processes Pix withdrawals in up to 12 seconds after approval, available 24 hours a day, seven days a week, including national holidays. The minimum withdrawal amount is R$ 20.00. There is no daily maximum withdrawal limit for users with completed identity verification.
Users who have not yet completed the KYC verification process are subject to a cumulative withdrawal limit of R$ 1,000.00 before documentation is required. We recommend completing verification before your first withdrawal to avoid any delays.
Withdrawals may only be made to the same account or payment method used for the most recent deposit, except in cases duly justified and approved by support. This policy is in place to protect users against fraud and money laundering.
In exceptional situations that warrant manual review — such as very large withdrawal amounts, suspicion of unusual activity, or a pending identity verification — the processing time may be extended to up to 48 hours. a97bet will notify the user of any delay by email or platform notification.
Withdrawals of bonus balances are subject to full completion of the rollover requirements described in the Bonuses and Promotions section. Unconverted bonus balances cannot be withdrawn directly.
A97bet offers Sports Betting across a wide range of sports and competitions, including but not limited to: Brasileirão Série A, Copa do Brasil, Copa Libertadores da América, Premier League, NBA, NBB Basquete, UFC, MMA, tennis, volleyball, e-sports, and more. Coverage of each competition is subject to availability and may vary by season.
All confirmed bets on a97bet are binding and final, except in the situations described below. Once a bet is confirmed by the user, it cannot be canceled or modified, unless the platform explicitly offers a cash out option.
Odds displayed on the platform may change before a bet is confirmed due to market movements. a97bet's policy is to accept bets at the odds in effect at the moment of confirmation by the user — not the odds shown at the time of selection. In cases of an obvious odds error (an odds value that is clearly incorrect due to a technical fault), a97bet reserves the right to cancel and refund the affected bets.
Bets are settled based on the official result of the event at the end of regular time, unless otherwise stated in the market description. Overtime, penalty shootouts, and other additional periods are only considered when expressly indicated in the chosen market. If an event is postponed, canceled, or abandoned, all bets will be voided and stakes returned to the user's balance.
Live (in-play) betting is available for major events and follows the same rules as pre-match betting, with the addition that a97bet may temporarily suspend live markets during key moments of a match (goals, penalties, red cards) to update odds.
The casino games, slots, and crash games available on a97bet are provided by internationally certified suppliers, including Pragmatic Play, PG Soft, Netent, Hacksaw Gaming, Play'n GO, Evolution, Spribe, and others. All games use an RNG (Random Number Generator) audited by independent laboratories, ensuring genuinely random outcomes.
The RTPs (Return to Player) for each slot or casino game are set by the providers and disclosed within each title. a97bet does not modify the original RTPs of any games. The platform operates exclusively as a distributor of titles supplied by its partners.
Technical malfunctions in any game — such as freezes, invalid results due to connection failure, or display errors — automatically void the affected round, with the bet returned to the user's balance. If winnings are displayed incorrectly due to a technical fault, a97bet will correct the amount and pay out the accurate figure in accordance with the game's rules.
Crash games such as Aviator, JetX, and similar titles have specific rules set by their providers. In all cases, the final outcome of each round is determined by the game server, which is audited and verifiable. If a result displayed on the user's screen differs from the server record due to a connection issue, the server record will be the official reference.
A97bet's live casino is streamed in real time from professional studios with real dealers. If a technical issue interrupts the stream during an active round, that round will be declared void and all bets refunded, unless the outcome had already been definitively determined before the interruption.
A97bet regularly offers bonuses and promotions for both new and existing users. Each promotion has its own specific terms detailed on the offer page, but the following general conditions apply to all platform bonuses:
A97bet reserves the right to cancel or modify promotions at any time, including revoking bonuses already granted in cases of suspected abuse. Using techniques such as betting on both sides of the same event (arbing) to meet rollover requirements is strictly prohibited and may result in bonus cancellation and account suspension.
A97bet believes healthy entertainment starts with control. The platform provides the following responsible gaming tools to all users, accessible directly in account settings:
Access to the platform is strictly prohibited for users under 18. a97bet verifies age at registration and may request additional documentation at any time. If a minor is identified on the platform, the account will be immediately closed and all balances returned to the original payment method, minus any winnings obtained.
Users who need support managing their gambling behavior can contact CVV at 188 (free call, 24 hours) or visit our Responsible Gaming for more information and resources.
The following conduct is expressly prohibited on the a97bet platform and may result in immediate account suspension, bonus cancellation, and balance retention pending investigation:
A97bet cooperates fully with law enforcement and regulatory authorities in investigations related to illegal activity on the platform, including sharing user data as required by law.
A97bet handles your personal data responsibly and in line with international privacy best practices. Information collected during registration and platform use is used solely for the purposes described in our Privacy Policy.
Your data is never sold to third parties. Sharing with partners occurs only when necessary to provide services (such as payment processors and game providers) and always under confidentiality agreements. When required by law, a97bet may share data with the relevant authorities.
You have the right to request access to your data, correction of inaccurate information, or deletion of your data from the platform at any time by contacting our support team by email. More details on data collection, use, and storage are available in the Privacy Policy complete a97bet.
A97bet is not liable for financial losses resulting from bets or games played on the platform. Sports Betting and casino games involve the risk of loss, and you should only wager amounts you are willing and financially able to lose.
A97bet does not guarantee uninterrupted platform availability. Scheduled maintenance will be communicated in advance. Unplanned outages caused by technical failures, infrastructure issues, or force majeure events do not create any liability for compensation on the part of a97bet; however, user balances are fully protected even during periods of unavailability.
Any display errors affecting odds, results, or balances caused by technical failures will be corrected by a97bet as soon as they are identified, and affected transactions will be resolved based on server records, which are considered the official reference.
A97bet reserves the right to amend these Terms and Conditions at any time. Significant changes will be communicated to users via their registered email at least 7 (seven) days before taking effect. Minor or editorial changes may be made without prior notice.
The version of the Terms and Conditions currently in effect is always the one available on this page, with the date of the last update indicated at the top of the document. Continued use of the a97bet platform after any changes take effect constitutes automatic acceptance of the updated terms.
If you do not agree with the new terms, you must close your account before the changes take effect. Submit your account closure request to our support team at contato@a97bet.best with enough advance notice for processing.
For questions about these Terms and Conditions or any aspect of using the a97bet platform, please reach out to our support team:
Our support team operates exclusively in Brazilian Portuguese. We do not outsource our support — you always speak directly with a member of the a97bet team.
Contato@a97bet.best
Response within 24h
On the platform, 24/7
Response in <2 minutes
The most common user questions about platform rules.
A97bet's Terms and Conditions should be read alongside our Privacy Policy, which details how we collect, use, and protect your personal data. Your information is secured with 256-bit SSL encryption and is never shared with third parties without your consent. Read the Full Privacy Policy.
These Terms and Conditions are the official agreement between you and a97bet. Save the link to this page for future reference.
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+18 · Play responsibly · Responsible Gaming · CVV: 188